Optiq SEO — Privacy Policy
Last updated: March 2026
This Privacy Policy explains how RSC Media Ltd (“we”, “us”, “our”) collects, uses, and protects your personal data when you use the Optiq SEO website and WordPress plugin.
We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
The data controller is RSC Media Ltd, Inverurie, Aberdeenshire, Scotland.
Contact email: info@optiqseo.com
2. What Data We Collect
2.1 Account and Purchase Data
When you purchase a licence or register for a free Lite licence, we collect:
- Your name and email address
- Your WordPress site URL (for licence activation and validation)
We do not collect or store your payment card details. Payment is handled directly by Stripe, Inc. Please refer to Stripe’s Privacy Policy for information on how they handle your payment data.
2.2 Licence Validation Data
When the Plugin is active on your WordPress site, it may send periodic requests to our licence validation server. These requests include your Licence Key and the URL of the site where the Plugin is installed. We use this data solely to verify licence validity and count activations against your tier limit.
2.3 Usage and Technical Data
We do not collect analytics or usage data from within the Plugin. We do not track your content, your site visitors, or your SEO settings.
3. How We Use Your Data
We use your personal data for the following purposes:
- To fulfil your purchase and deliver your Licence Key (contractual necessity)
- To validate your licence and manage activations (contractual necessity)
- To send transactional emails such as purchase confirmations, renewal reminders, and refund confirmations (contractual necessity)
- To respond to support requests (legitimate interest)
- To notify you of important changes to the Plugin or these policies (legitimate interest)
We will not use your email address for marketing purposes without your explicit consent. We do not sell, rent, or share your personal data with third parties for their own marketing purposes.
4. Third-Party Services
We use the following third-party services to operate our business:
- Stripe, Inc. — payment processing. Stripe processes your payment data under their own privacy policy. We receive confirmation of payment and a customer reference but never your full card details.
We do not use third-party analytics services, advertising networks, or tracking pixels on our plugin or licence validation systems.
5. Data Retention
We retain your personal data for as long as necessary to fulfil the purposes described in this policy:
- Purchase and account data is retained for 7 years to comply with UK tax and accounting obligations.
- Licence validation logs are retained for a maximum of 12 months.
- Support correspondence is retained for 2 years after resolution.
When data is no longer required, it is securely deleted.
6. Your Rights
Under UK GDPR you have the following rights regarding your personal data:
- Right of access — you may request a copy of the data we hold about you.
- Right to rectification — you may ask us to correct inaccurate data.
- Right to erasure — you may ask us to delete your data, subject to legal retention obligations.
- Right to restriction — you may ask us to restrict processing of your data.
- Right to data portability — you may request your data in a portable format.
- Right to object — you may object to processing based on legitimate interests.
To exercise any of these rights, contact us at hello@optiqseo.com. We will respond within 30 days. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk.
7. Cookies
Our licence validation API does not use cookies. If our website uses cookies, a separate cookie notice will be presented to you on first visit.
8. Data Security
We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. Licence validation is conducted over HTTPS. Payment data is handled entirely by Stripe and never passes through our servers.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by email. The latest version will always be available at our website.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact:
RSC Media Ltd
Inverurie, Aberdeenshire, Scotland
hello@optiqseo.com